Executive Decision Making
Decisions are one of any leader’s most important responsibilities. Too often, leaders at all levels view a decision as a task to be completed rather than a systematic process to be followed. As a result, decisions are made too quickly without adequate information or assessment, or they are made too slowly, creating delays and analysis […]
Cultivating Strategic Partners Inside your Organization
Deepening your network of internal partners is critical to an EA’s ability to excel. Learn to establish and leverage business relationships inside your organization to enhance your visibility, influence, and impact. Learning Objectives how to strategically decide who you need to have relationships with practical and actionable strategies for cultivating those relationships and turning them […]
Systems Thinking for Executive Assistants
A change in one part of your organization may have a ripple effect and cause changes in other departments. Likewise, the things you do (or don’t do) can ripple and create consequences for others. Understanding how decisions and actions across the organization can impact one another is an important skill known as “Systems Thinking. Without […]
Leveraging Performance Metrics: KPIs and OKRs
Key Performance Indicators (KPIs) are critical indicators of progress for your business. KPIs provide a focus for strategic and operational improvement, create an analytical basis for decision making, and focus attention on what matters most. As Peter Drucker famously said, “What gets measured gets done.” Learning Objectives New perspectives on administrative metrics Goals vs KPIs […]
The EA as Coach: Becoming a More Valuable Asset to Any Team
Masterclass The most valued executive assistants are true business partners, who can provide strategic input and help drive results. One of the most important ways that an assistant can add value is by learning to coach. The executive assistant as coach describes the unique position executive assistants have as a coach to their teams and […]
Interview Skills for the Interviewer
An effective job interview is essential to getting the best match and the right candidate. EAs are increasingly asked to participate in interviewing prospective team members. To be a good interviewer, you must be prepared, ask the right questions, listen and evaluate the candidate. Hiring someone “like you” or whom you like isn’t necessarily going […]
Executive Workflow Optimization
Discover how to optimize your executive business partner’s workflow and their leadership style to create a more efficient hub of operations. This session focuses on first understanding various working styles, their strengths, and challenges, then identifying best practices for applying that knowledge in order to maximize productivity and results. Learning Objectives Recognize the impact of […]
Building Professional Influence
Masterclass Your role requires that you be able to influence people across the organization on a daily basis. To be successful and effective, you will need to build professional influence by creating meaningful relationships, and you will need to be aware of the perception others have of you and your work. Influence allows you to […]