FALL: November 2-4, 2026 • Nashville, TN

SPRING: April 19-21, 2027 • National Harbor, MD

Produced by

Fall Schedule Session

HEADLINER – TALK: Conversation is the operating system of human connection

Nov 02 2026

9:00 AM - 10:15 AM

Grand Ballroom 2/3 | Lobby Level

Welcome Remarks | Abby O’Connor

The New Reality of Meeting Planning: 3 Trends Every EA Needs to Know | Sponsored by Troop Travel, Elle Edberg

HEADLINER – TALK: Conversation is the operating system of human connection | Alison Wood Brooks

Conversation shapes our relationships, our organizations, and our communities—yet most people assume good conversation is something you’re either born with or not. In this keynote, Dr. Alison Wood Brooks (Harvard) combines behavioral science, relatable stories, and practical tools to reveal why conversation is a learnable skill, introduce the Conversational Compass for navigating conversational goals, and teach the TALK framework (Topics, Asking, Levity, and Kindness). Participants will leave with a new understanding of how conversations work and a toolkit for creating more connection, trust, learning, and collaboration in everyday life.

Speakers

Harvard Business School

- O’Brien Associate Professor of Business Administration and Hellman Faculty Fellow