May 17-19, 2022 • Dana Point, CA

SPRING

Spring Schedule Session

Leveraging Performance Metrics: KPIs and OKRs

May 18 2022

2:30 PM - 3:30 PM EDT

Dana I-V

Key Performance Indicators (KPIs) are critical indicators of progress for your business. KPIs provide a focus for strategic and operational improvement, create an analytical basis for decision making, and focus attention on what matters most. As Peter Drucker famously said, “What gets measured gets done.”

Learning Objectives

  • New perspectives on administrative metrics
  • Goals vs KPIs – understanding the difference and how start measuring KPIs that matter vs annual goal setting on your performance evaluation
  • Understanding strategic business outcomes that matter to your company
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