March 18-20, 2020 | Laguna Cliffs Marriott Resort | Dana Point, CA

Confidently Leading Uncomfortable Conversations

March 19, 2020
1:00 pm-2:00 pm
Dana IV-V

Confidently Leading Uncomfortable Conversations

As an aspiring leader, being able to take the lead on difficult conversations is crucial to your success and sanity. Conflict is unpleasant for most of us, but it’s a normal part of life and work. You can’t afford to avoid it if you want to be effective. In this session, discover a tried and true framework for navigating difficult or conflict-ridden conversations effectively. You’ll get the chance to practice with the group and take real strategies home to help you become a more effective and confident communicator. You will learn:

  • How to define, spot, prepare for and master an uncomfortable conversation
  • How to deconstruct your own thinking in advance of an uncomfortable conversation
  • How to ensure accountability and follow-through after the conversation is over
© Diversified Communications. All rights reserved.